TERMS OF SERVICES

Terms of Service

Welcome to ROMAA. These Terms of Service govern your use of our website and the services provided by us. By accessing or using our website, you agree to these terms in their entirety. Please read them carefully before proceeding.

Introduction

ROMAA is committed to providing a seamless and luxurious shopping experience. By using our platform, you agree to comply with these terms and our policies.

Eligibility

By using this site, you confirm that you are at least the age of majority in your jurisdiction or have parental/guardian consent to access the website.

Your Account

You are responsible for maintaining the confidentiality of your account and password.

  • Notify us immediately of any unauthorized use of your account.

Intellectual Property

  • All content on this website, including but not limited to text, images, designs, and trademarks, is the exclusive property of ROMAA or its licensors.

  • Reproduction, duplication, or misuse of any content without prior written consent is strictly prohibited.

Product Information

  • We strive to ensure accurate descriptions, pricing, and availability of our products.

  • However, minor variations in color and texture may occur due to screen settings and natural fabrics.

Order Acceptance and Cancellation

  • Once an order is placed, you will receive an email confirmation.

  • We reserve the right to refuse or cancel orders at our discretion, including those that appear fraudulent or incorrect.

Pricing and Payment

  • All prices are listed in [Currency] and include applicable taxes unless stated otherwise.

  • Payment methods accepted are listed during checkout. Transactions are secure and encrypted.

Shipping and Delivery

  • Delivery timelines are estimates and may vary due to factors beyond our control.

  • Customers are responsible for any customs duties or taxes applicable in their country.

Returns and Exchanges

  • Due to the bespoke nature of couture items, returns and exchanges are subject to our [Return Policy].

  • Items must be returned in original condition with tags intact.

Limitation of Liability

  • ROMAA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Your use of the website is at your own risk.

Privacy Policy

Your personal information is processed in accordance with our [Privacy Policy]. By using our website, you consent to such processing.

Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with the website’s functionality or security.

  • Resell or commercially exploit any content without authorization.

Governing Law

These terms are governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes will be resolved in the courts of [Jurisdiction].

Changes to Terms

We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting.

Contact Information

For questions or concerns regarding these terms, please contact us at:

ROMAA Customer Care

Email: care@romaa.in