Shipping Policy

CONFIRMATION
Prior to shipping, we will share a video or images of the ordered product via WhatsApp to the registered number.

CHARGES
The charges for shipping and handling for online shopping at www.romaa.in depends on the location to which you want your purchases to be sent.

**Free shipping is offered to only customers in India.

**For customers outside India, international shipping charges as well as duties and taxes as applicable are payable by the customer.

**Handling or convenience charges may apply depending upon any special request.

DELIVERY
Items will be sent to the address provided by you to the website. Make sure that you recheck the address before you confirm the order so as to avoid incorrect delivery. We prefer to deliver to office or residence addresses.

Delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond our control. These interruptions include but are not limited to transportation system, customs clearance issues, shipping carrier or cardholder’s credit card bank delays.

TIME FRAME
Domestic Shipping:  Standard delivery time for any domestic orders i.e. orders within India, is 3 – 4 weeks unless otherwise specified for any particular product.

International Shipping: Standard delivery time for any international orders i.e. orders outside of India is 5 - 6 weeks unless otherwise specified for any particular product.

We will update you with the tracking details within 48 hours of the items being dispatched. Deliveries will take place between 9.00 AM and 6.00 PM unless otherwise specified.